Data Protection Policy

11xx Bet Privacy Policy — Your data is safe with us

When you use 11xx Bet, certain information is shared with us. This page sets out — with full transparency — what that information is, why it is collected, and how it is kept secure.

Last Updated: 1 June 2026 Language: English (en-BD) Reading time: approximately 7 minutes

Our 6 core principles of data protection

11xx Bet puts members' privacy before business — and this is not just a statement; it is technically enforced across every system we operate.

Minimal data collection

We only collect what is strictly necessary — nothing more. If a service can be provided without certain data, we simply don't ask for it.

End-to-end encryption

All your information is protected with SSL 256-bit encryption and cannot be read by any third party.

Sale of Data Prohibited

11xx Bet never sells or gives away your personal data to third parties.

Member Controls

You have the right to access, correct, and delete your personal data.

Internal access is restricted

Within 11xx Bet, only authorized personnel can access the information they need — it is not open to everyone.

You will be notified in the event of a breach

In the event of a data security incident, we will notify you and the relevant authorities within the legally required timeframe.

Your Data Lifecycle

From collection to deletion — how your data is handled at every step

Collection

During registration & use

Verification

KYC & security verification

Storage

On encrypted servers

Usage

Service improvement

Deletion

On request or upon expiry

1

What information we collect

11xx Bet Some information is essential to deliver our services. We collect only what is genuinely necessary — nothing more.

Information provided directly by you

  • Name, date of birth, and gender
  • Mobile number & email address
  • Address (city & district)
  • National ID or passport number (for KYC)
  • Payment details — bKash/Nagad number (full number is not stored)

Automatically collected information

  • IP address & device type
  • Browser version and operating system
  • Page visits, session duration & click patterns
  • Betting history and transaction records
Transparency Guarantee

We never store your full payment card number, PIN, or OTP. This information goes directly to the payment processor.

2

Purpose of data collection

11xx Bet Your data is used for the specific purposes listed below. Each purpose has a clear legal basis:

  • Account Management — For registration, login, and identity verification.
  • Transaction processing — to process deposits and withdrawals.
  • Security & fraud prevention — To detect unusual activity.
  • Service improvement — to analyze usage patterns and improve your experience.
  • Personalized offers — To show you relevant bonuses and promotions based on your preferences.
  • Legal & regulatory compliance — to meet the requirements of regulatory authorities.
  • Customer Service — To resolve your issues as quickly as possible.

Your data will not be used for any purpose beyond those stated here. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

3

Data sharing policy

11xx Bet Your personal data is never sold to advertisers, data brokers, or any other third parties. However, limited information is shared with specific partners to keep our services running:

When your data is shared

  • Payment partners — Payment processors such as bKash and Nagad receive only the information required to complete your transaction.
  • Game providers — Live Casino or Sports Betting data providers receive some data to operate games — but not identity-related information.
  • Security Services — our fraud detection system analyzes IP addresses and behavioral patterns.
  • Legal Requirements — Disclosure of data is mandatory when ordered by a court or government authority.
Agreement confirmed

All our third-party partners are bound by confidentiality agreements with us. They may only use your data for the specific purpose it was shared — nothing beyond that.

4

Data retention & security measures

11xx Bet's servers are protected with modern security technology. Access is strictly controlled — not just at the software level, but physically as well.

  • SSL/TLS 256-bit encryption — applied to all data transfers
  • At-rest encryption — in stored databases
  • Two-factor authentication (2FA) — mandatory for admin access
  • Regular security audits and penetration testing
  • Backup systems — minimal risk of data loss
  • Intrusion Detection System (IDS) active around the clock

How long is your data retained?

Transaction and account data is typically retained in accordance with legal requirements for 5 Years data is retained for this period, which applies even after account closure. Once the retention period expires, your data is securely deleted.

5

Cookies & Tracking Technologies

11xx Betcookies are used on the website. Cookies are small text files stored in your browser that help enhance your experience.

You can disable non-essential cookies through your browser settings. Please note that some features may not function properly if you do.

6

Children's privacy

11xx Bet For users aged 18 and above only. We do not knowingly collect data from minors.

If a minor's account or personal data is detected in our system, that account will be immediately closed and the associated data will be deleted. If a parent or guardian suspects their child's information has been shared with us, please contact support.

7

Your data rights

As a member of 11xx Bet, you have specific rights over your personal data — and these aren't just formalities. You can actually exercise them.

8

Privacy Policy updates

11xx Bet This Privacy Policy may be updated when necessary. In the event of changes:

  • This page will be updated with a new effective date
  • You will be notified by email or in-app notification for any significant changes
  • You will have the opportunity to review any changes before the new policy takes effect

Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

9

Contact & complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: privacy@11xxbet.net
  • General support: support@11xxbet.net
  • Live Chat: Available 24/7 on the website

We aim to respond within 48 hours. Complex requests may take up to 30 days — but you will be kept informed of the progress.

Additional Information

For more details, please visit our Terms & Conditions and Responsible Gaming Please also read the policy.

Your 6 Data Rights

As an 11xx Bet member, you may exercise these rights at any time

Right to know

You can request to see what data we hold about you — free of charge, at any time.

Right to Rectification

You can contact support to request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you may request a temporary restriction on the use of your data.

Right to data portability

You may request an export of your data in a standard, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

FAQs

Questions about payments & account access

Standard bKash or Nagad deposit 2 to 10 minutes your 11xx Bet wallet will be credited. Occasionally, network delays or peak-hour traffic may extend this — up to a maximum of 30 minutes.

If it takes longer than 30 minutes:

  • Take a screenshot of the transaction from your bKash/Nagad app
  • Contact us via 11xx Bet live chat or at support@11xxbet.net
  • Provide the transaction ID and time

Providing this information typically resolves the issue within 24 hours. If the failure is on the mobile banking provider's end and a deduction has been made, it will be automatically refunded within 72 hours.

If you've forgotten your password, click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number — use it to set a new password. The entire process Within 3 minutes is due to expire.

If your phone number has changed or you haven't received an OTP, contact our support team directly. For identity verification purposes:

  • Name and date of birth provided at registration
  • National ID information or scan
  • Details of your most recent deposit (optional, but helpful)

Once your identity is verified, you will be given the opportunity to set a new password within 24 hours. For security reasons, passwords cannot be shared directly over the phone or via chat.

Your data is safe — join with confidence

Your privacy is our commitment at 11xx Bet. Register now and enjoy the best betting experience in Bangladesh.

বাংলা